Privacy Policy
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Progressed is operated by Syllas AI LLC (“we,” “us,” or “our”). This Privacy Policy explains how information is handled when you use the Progressed mobile application and its supporting services.
For privacy questions or requests, contact support@syllas.com.
1.Information we handle
Account information
When you create or use an account, we process information such as your email address, display name, account identifier, sign-in provider, and email-verification status.
Progressed supports email and password, Sign in with Apple, and Google Sign-In. Firebase Authentication provides account authentication.
For email-and-password accounts, your credentials are submitted to Firebase Authentication. We do not maintain a separate database of readable passwords. We do not receive your Apple or Google account password.
If you choose a profile photo, Progressed stores a copy in its local app storage. The profile-photo feature does not upload that copy to our backend. Local app files may be included in device backups depending on your settings.
Training profile and preferences
Progressed handles the information you enter during onboarding or later in Settings, which may include:
- Age, height, and bodyweight.
- Gender or illustration preference.
- Current body-build and desired body-type selections.
- Training goals, focus areas, and experience.
- Training days, preferred times, session duration, and schedule.
- Training considerations and notes you choose to enter.
- Weight units, appearance, reminder preferences, and other app settings.
We use this information to personalise your training experience, illustrations, schedules, and presentation of workout information. Fields required to continue are identified by the app’s flow.
Avoid including unnecessary medical details or other sensitive information in free-text fields.
Workouts, goals, and progress
Progressed stores exercises, workout sessions, sets, repetitions, weights, workout timing, personal records, fitness goals, and related history.
The app uses these records to display progress, evaluate goals, calculate training summaries, and support workout logging. It may also save an unfinished workout locally so you can recover it after an interruption.
Equipment photos and recognition
You may take or select a photo to identify gym equipment or an exercise. You can also log exercises manually without submitting a photo for cloud recognition.
Recognition may use Apple’s on-device Vision technology. Processing performed entirely on-device does not require uploading the image for that processing.
If you allow cloud AI processing and submit a photo:
- The app sends the image and a list of exercise names from your library to our Firebase-hosted backend.
- Our backend sends the image and exercise-name context to Google Gemini on Vertex AI to help identify the equipment or exercise.
- Firebase processes your authentication information to authorise the request.
- The result may include an exercise name, category, alternatives, and confidence information.
The recognition request does not intentionally include your age, height, bodyweight, Apple Health records, or logged sets and repetitions. However, information visible in a submitted photo or included in an exercise name will be part of the submitted content.
Please photograph equipment rather than people, and avoid including faces, documents, or other personal information.
Our recognition backend does not intentionally save submitted image files to a photo library or image database. This does not mean that all service providers immediately delete request content; provider retention is explained below.
Apple Health
With your permission, Progressed reads step count and sleep information from Apple Health to display activity and recovery context.
Progressed does not write information to Apple Health. It does not send Apple Health readings to Google Gemini for equipment recognition or use those readings for advertising or AI model training.
Apple Health access is optional. You can change its permissions in your device’s Health or Settings app. Turning off access does not delete the original information stored in Apple Health.
Purchases and subscriptions
Apple processes App Store payments. Progressed does not receive your full payment-card details.
We use RevenueCat to manage subscription access and restore purchases. Information processed for this purpose includes app account identifiers, purchase and transaction information, subscription status, and technical information needed to operate the subscription service.
Support, feedback, and diagnostics
If you contact us, we receive your contact information and whatever information you include in your message.
If you optionally provide account-deletion feedback, we store the selected reason, submitted explanation where applicable, and submission time. The feedback record is not deliberately attached to your account ID, but information you write may identify you. Please avoid including sensitive details. How long this feedback is kept is described in Section 7 and applies only to that feedback.
Our cloud recognition service records operational information such as account ID, request timing, image size, exercise-name count, recognition results, confidence, and errors. Account-deletion operations also produce operational logs.
Our infrastructure and service providers may process network and technical information, such as IP addresses, device or software information, and request metadata, to deliver and secure their services.
2.How we use information
We use information to:
- Create, authenticate, and secure accounts.
- Provide workout logging, timers, recovery of unfinished workouts, and history.
- Track goals, personal records, and progress.
- Personalise training preferences and app presentation.
- Identify equipment or exercises when you request recognition.
- Display optional Apple Health information.
- Deliver reminders you enable.
- Manage subscriptions and purchase restoration.
- Respond to support requests and understand feedback.
- Diagnose problems, prevent abuse, and meet applicable legal obligations.
We do not sell your personal information. We do not use your workout records, body measurements, or Apple Health information for targeted advertising.
3.Storage, iCloud, and backups
Workout records, goals, and profile preferences are stored locally. Supported records may also synchronise through your private iCloud database when iCloud is available and enabled for the app. Synchronisation depends on your Apple account, device settings, connectivity, and Apple’s services.
Progressed does not maintain a separate central workout-history database on our Firebase backend. Firebase is used for authentication, backend recognition processing, operational records, and deletion feedback.
Age, height, and bodyweight are stored in a local file on the device, not in the synchronised iCloud profile. If an older copy of those measurements is still on the synchronised profile, the app copies it onto the device and then removes it from iCloud.
Profile photos and unfinished-workout drafts are stored in local app files. Local storage does not necessarily exclude information from device or computer backups. You can manage backups and iCloud storage through Apple’s settings.
4.Service providers and sharing
We use the following providers to operate Progressed:
- Apple: Sign in with Apple, App Store purchases, Apple Health permissions, and iCloud services. Apple Privacy Policy
- Google / Firebase: authentication, backend hosting and processing, operational logging, and storage of optional deletion feedback. Firebase Privacy and Security
- Google Gemini / Vertex AI: cloud equipment and exercise recognition using submitted images and exercise-name context. Vertex AI data governance
- RevenueCat: subscription management, purchase validation, and restoration. RevenueCat Privacy Policy
These providers process information necessary for their respective functions. Providers may also have independent responsibilities for security, fraud prevention, legal compliance, or services you use directly.
We may disclose information when required by law or when reasonably necessary to protect users, investigate abuse, or protect our legal rights.
5.AI processing and retention
Cloud AI recognition is optional and requires permission before your content is submitted.
We do not use submitted equipment photos or workout information to train our own AI models. Google’s Vertex AI terms describe whether and how Google uses API content.
Google may process request content to operate Gemini on Vertex AI. Provider retention and logging are governed by Google’s documentation for that service, not by a retention period we invent here.
Not using information for model training does not mean that the information is never retained. See Vertex AI data governance for details.
You can decline cloud recognition in Progressed Settings by turning off Cloud AI photo recognition, and you can still log exercises manually. You can also contact support@syllas.com. Turning the setting off stops future photo submissions; it does not recall a request already sent.
6.Notifications and Live Activities
With notification permission, Progressed schedules local reminders such as training-day prompts and rest-timer alerts. You can change reminder preferences in the app and notification permissions in device Settings.
During a live workout, a Live Activity may display workout information on your Lock Screen and Dynamic Island. People who can view your screen may be able to see that information. Availability and visibility depend on your device and system settings.
7.Retention and account deletion
Workout history and profile information remain available until you remove them through supported app controls or delete your account. Unfinished-workout drafts are used for recovery and are removed when the app clears the draft, including through its completion, discard, or account-cleanup flow.
You can initiate account deletion in Progressed’s Settings. The app may require confirmation or a fresh sign-in. Encrypted Sign in with Apple tokens may be stored on our backend to support authorisation revocation and are removed during account cleanup. You may need to authenticate again. For Apple-linked accounts, the deletion flow supports revocation of the Sign in with Apple authorisation.
Account deletion removes the Firebase Authentication account, associated Firebase account and referral records handled by the cleanup process, and the RevenueCat customer record. It also initiates cleanup of the associated app profile, workouts, exercises, goals, records, profile photo, local measurements, and workout draft. Where records are synchronised with iCloud, deletion must propagate through synchronisation and may not appear immediately on offline devices.
Deletion does not erase the original records in Apple Health or automatically remove independently maintained device backups. Removing the RevenueCat customer record does not erase Apple’s App Store transaction or billing records.
Optional account-deletion feedback is stored separately from your account and is scheduled for automatic deletion 12 calendar months after submission. Removal occurs through a background process and may take additional time after that period. This period applies only to feedback. Account deletion does not wait 12 months.
Operational-log retention: Logs stored in our Google Cloud _Default bucket have a retention period of 30 days. Audit logs stored in the _Required bucket have a retention period of 400 days. These retention settings apply to cloud logs, not to workout history, support messages, deletion feedback, or subscription records.
Support-message retention: Support messages sent to support@syllas.com are retained for 12 months after the support issue is resolved, then deleted.
Account deletion does not automatically cancel an App Store subscription. Manage or cancel subscriptions through your Apple account settings. Uninstalling Progressed also does not, by itself, delete your server account or cancel a subscription.
Contact support@syllas.com if deletion fails or you need assistance with information retained by us or processed on our behalf.
8.Security and international processing
We use authentication, access controls, and encrypted connections to our cloud authentication, recognition, and subscription services. No storage or transmission system can guarantee absolute security.
Our service providers may process information in countries outside your country of residence. Applicable protections depend on the provider, the service configuration, and relevant data-protection requirements. Contact us for information about the safeguards applicable to your information.
9.Your choices and rights
You can:
- Update supported profile and training preferences in the app.
- Edit or delete workout information using available controls.
- Decline optional cloud AI processing in Settings, or contact support.
- Change camera, photo, notification, and Health permissions through device settings.
- Manage iCloud and backup settings through Apple.
- Manage subscriptions through the App Store.
- Initiate account deletion in the app.
Depending on where you live, you may also have rights to access, correct, delete, or obtain a copy of personal information, restrict or object to certain processing, withdraw consent, or complain to a data-protection authority.
Contact support@syllas.com to make a request. We may need to verify your identity. Information stored only on your device or in your private iCloud database may require action on your device because we do not have a central copy available to retrieve.
Withdrawing consent does not undo processing that already occurred lawfully.
10.Children
Progressed is not intended for children under 13. If you believe a child under 13 has provided personal information to us, contact support@syllas.com so we can investigate and take appropriate action.
Additional age or parental-permission requirements may apply depending on the user’s location.
11.Changes to this policy
We may update this policy as Progressed changes. We will update the date above and provide additional notice where required.
If a change requires new permission, we will request that permission rather than treating continued use alone as consent.
12.Contact
Syllas AI LLC
Operator of Progressed
Email: support@syllas.com
Questions about this page?
Contact Syllas AI LLC at support@syllas.com.