How can we help?
Browse the topics below, or get in touch and we’ll help you directly.
Getting started
Installing Progressed and setting up your account.
What do I need to run Progressed?
Progressed is an iPhone app and requires iOS 18 or later. It is not currently available for Android, iPad or Mac.
How do I sign in?
Progressed supports email and password, Sign in with Apple, and Google Sign-In. Accounts are handled by Firebase Authentication.
Does Progressed require a subscription?
Yes. Progressed requires a subscription to access the app. Current pricing and any free-trial availability are shown on the App Store listing and on the subscription screen in the app.
Subscriptions are billed through your Apple ID and can be managed or cancelled in your Apple account settings.
Workouts
Live Workout, Log Workout, exercises, sets and reps.
What's the difference between Live Workout and Log Workout?
Live Workout is for training in the moment: you choose your exercises and weights, start the workout, and use the workout experience while you train.
Log Workout is for afterwards: if you've already finished training, you can record what you did without going through the live workout experience.
What happens if my workout gets interrupted?
Progressed can save an unfinished workout on your device so you can pick it back up after an interruption. The draft is cleared once the workout is completed or discarded.
Tracking progress
Your history, personal records and strength over time.
Where is my workout history stored?
Workout records, goals and profile preferences are stored locally on your device. Supported records can also sync through your private iCloud database when iCloud is available and enabled for the app.
Can Progressed use my Apple Health data?
With your permission, Progressed reads step count and sleep information from Apple Health to show activity and recovery context. This is optional, and Progressed does not write anything back to Apple Health.
You can change this at any time in your device's Health or Settings app.
Account
Subscriptions, your data, and deleting your account.
How do I cancel my subscription?
Subscriptions are billed by Apple, so they are managed in your Apple account settings rather than inside Progressed. Deleting your Progressed account does not automatically cancel an App Store subscription, and uninstalling the app does not cancel it either.
How do I delete my account?
You can start account deletion from Progressed's Settings. The app may ask you to confirm or sign in again.
Deletion removes your Progressed authentication account and begins cleanup of your profile, workouts, exercises, goals and records. Where records sync with iCloud, deletion has to propagate through sync and may not appear immediately on offline devices.
How is my data handled?
The Progressed Privacy Policy explains exactly what information is handled, which service providers are involved, and how long things are kept.
Technical issues
Something isn't working the way it should.
We haven’t published answers in this section yet.
If you’re running into something here, tell us about it and we’ll help directly.
Still need help?
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